Manual

Step 1

Step 1: rank your organisation's status on each statement or activity. There are 5 dimensions underlying the maturity score. Each dimension is measured through 10 statements. You can choose to go through the dimensions in a random order, or you can press the button 'next' at the end of each 10 questions.

Step 2

Step 2: check the results page to identify your overall maturity score and your score on each of the underlying dimensions. Compare your results to those of a similar municipality or city and share (if you wish).

Step 3

Step 3: view our recommendations for advice on how to improve your maturity.